Culture & Ways of Working
Make everyday habits clear and collaboration easier
We help people speak up, collaborate well and deliver. We look at how meetings run, how hand-offs happen and how it feels to speak up, then agree simple norms so work feels smoother and safer.
Is this You?
Decisions stall →
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Speak up feels fragile →
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Energy is fading →
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Change has landed on paper →​
choices bounce between meetings, roles and hand-offs feel unclear and follow through slips.
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people hold back challenge, bad news travels sideways and you worry about psychological safety.
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engagement or retention is dipping and you are not sure why.
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structures have shifted but everyday habits and tone have not caught up.
How we work
Listen well
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Make it plain​​
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Reset the
day-to-day​
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Check and sustain​
Confidential interviews, short pulse questions and light observation to hear how work really feels.
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We surface themes, show patterns simply and agree a clear “what to fix first” list.
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We co-design practical norms and guardrails for meetings, speak up and hand offs so people know what “good” looks like.
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Brief follow up to see what has shifted, what still needs attention and who will hold it.​
What changes
Candid picture of now
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Shared working norms​​
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Board ready summary​
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Early shifts you can see​
A clear view of how it really works round here, plus a prioritised action plan.
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Speak up cues, decision paths and meeting rhythm that people have helped shape and are willing to use.
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Straightforward write up that turns culture into something sponsors and boards can see, discuss and govern.
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Simple adoption signals and a short follow up to confirm what has moved and where to keep an eye.
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Our approach
We listen beneath polite agreement.
We notice the loyalties, risks and routines that shape how people speak and make decisions.
We make it safe to surface tricky truths without blame. Dignity stays intact even as habits change.
We turn unwritten rules into simple, shared cues.
These become small rituals people can keep when pressure rises.
We favour movement over noise.
Clear early wins build trust and momentum to go further.
Related Programmes
Culture Health Check
Short culture review with clear actions
We gather honest views from your people, join them up with existing data and show strengths and risks in plain language. Best when you need evidence for sponsors or boards, want to baseline culture before change or check whether previous work has stuck. You leave with: • Clear snapshot of how it really feels to work here • Small number of culture priorities with first moves • Board ready summary and short follow up to confirm early shifts
Team Reset Day
Fast team day to reset purpose and habits
Fast team day to reset purpose and habits. We use one real meeting and a small number of exercises to reconnect people, test new norms and practise better ways of working in the room. Best when energy is flat, tensions sit under the surface or a team has been through heavy change. You leave with: • Simple team charter that people have shaped together • Decision and escalation map with an agenda pattern for key meetings • 30 day follow up plan with named owners
Leadership Reflection Session
Structured space to think clearly
Structured space for leaders to think clearly. A confidential session that helps you slow down, see patterns in complex issues and choose your next move with more confidence. Best when you are carrying difficult decisions, feel stuck between options or want to reflect on your impact before a big shift. You leave with: • Simple framing of the issue and your options • Short action note with next steps, risks and support you need • Clearer sense of what to park, delegate or say no to