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Culture Health Check

Understand what is happening. Agree what to change first.

A focused review of how work actually happens in your organisation.

Over 4 to 6 weeks, we explore what is working well, where difficulties recur and what keeps unhelpful patterns in place.

You leave with a clear picture, two or three agreed priorities and a practical 30-day action plan, with follow-up to review early progress.

Who it’s for

Executive teams, service leads and programme owners who need to understand a recurring pattern before deciding what to change.

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Duration

4 to 6 weeks for the review and action workshop, with a follow-up review 6 to 8 weeks after the workshop.

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Typical triggers

Collaboration has become strained, concerns are difficult to raise, engagement is slipping, or a restructure or change programme has left everyday ways of working unsettled.

Format

Confidential interviews, a five-minute pulse survey, selected meeting observations and document review, followed by a facilitated findings and action workshop and progress reviews.

What you’ll get

A grounded picture of everyday culture

Understand the strengths to preserve, the difficulties people experience and the unspoken rules or mixed signals keeping those patterns in place.

Practical recommendations for everyday work

Identify what needs to change in leadership responses, priorities, meeting habits or decision-making, based on what the review reveals.

Two or three agreed priorities

​Focus effort where it is most likely to help, with practical actions, named owners and a realistic 30-day plan.

A concise pack to guide decisions

Clear findings, supporting evidence and agreed actions, with a summary for senior leaders or your board.

Ready to Connect?

Our approach

The Culture Health Check explores what everyday behaviour reveals about life in your organisation. We look at what people feel able to say openly, what familiar routines help them manage, and how organisational pressures keep those habits in place. This gives you a clear, grounded picture of why difficulties recur and where to focus.

We explore how agreement is reached and which views are harder to voice.

A positive staff survey or a meeting without disagreement can reflect genuine confidence. It can also sit alongside concerns people share only with trusted colleagues.

 

​We look at what makes the difference: whose response carries weight, what happened when someone raised a challenge in the past, and what people feel speaking openly might cost them. This helps us interpret apparent consensus without taking silence as satisfaction.

How we work

1. Agree the focus

We clarify what you need to understand, which parts of the organisation to include and whose perspectives we need to hear.

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We agree how contributions will be handled, how identities will be protected in reporting and how findings will be shared.

3. Make sense & agree actions

We bring the findings to a 2-hour workshop, test our interpretation with you and agree two or three priorities.

 

Together, we set out a practical 30-day action plan, with clear ownership and simple signs of progress. We also agree how to share the findings and next steps with participants.

2. Explore everyday work

We combine interviews and a short pulse survey with selected documents and meeting observations.

 

We look for strengths, recurring difficulties and differences in experience across roles and teams, exploring what makes those patterns persist.

4. Review early progress

A short check-in during the action period helps you work through emerging difficulties.

 

At the follow-up, 6 to 8 weeks after the workshop, we review what has changed, what remains unresolved and where to focus next.

What’s included

  • An initial scoping and sponsor conversation.

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  • 8 to 15 confidential interviews of 30 to 45 minutes each.

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  • A five-minute pulse survey with 8 to 12 questions.

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  • Observation of up to three meetings or huddles.

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  • A focused review of agreed documents, such as staff feedback, people metrics, organisational charts and relevant policies.

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  • A findings and action workshop.

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  • A concise findings and action pack, including a leadership summary, a 30-day action plan and any draft working agreements developed through the workshop.

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  • A implementation check-in during the action period.

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  • A follow-up review 6 to 8 weeks after the workshop, with a brief progress note.

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​We agree the scope before starting. Larger or more complex reviews, and additional implementation support, are scoped separately.

Your Effort

A sponsor and a coordinating contact

 

Allow around 4 to 5 hours of sponsor time across scoping, the workshop and progress reviews. A named contact also helps arrange participation and gather agreed documents.

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Time from participants

 

Interviewees contribute 30 to 45 minutes each. The pulse survey takes five minutes, and selected colleagues attend the two-hour workshop.

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Access to everyday work

 

You help us identify relevant documents and meetings to observe, and explain the purpose of the review to those taking part.

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Ownership of the agreed actions

 

Your action owners make time to test changes over the following 30 days. We help you agree a manageable level of activity during the workshop.

Need more context?

Related Programmes

When a team needs time together to address friction and agree how to work.

In a facilitated day, we help your team reset how you work together.

When you need space to think through a difficult situation and choose your next step.

A focused 90-minute working session to make sense of a complex situation, test options, and leave with a clear next step.

Frequently asked questions

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