Bespoke Services
Design‑to‑fit.
When our standard programmes don’t quite fit, we start by listening, shape clear options and deliver a route grounded in how your organisation really works.

Who it’s for
Leaders who want a tailored route across culture, decision rights, adoption and cadence - or who are working through sensitive, high‑stakes situations that won’t sit neatly in a predefined package.
Duration
Varies by scope. Typically 4–12 weeks, longer engagements and retainer offerings are available. All engagements begin with a short diagnostic to shape the need.​​
Typical triggers
You want a light diagnostic before committing to a larger piece of work. You want to combine elements from different areas without buying multiple programmes. The situation is moving fast and you want options, not a fixed approach.
Format
Short diagnostic informs two or three scoped routes set out clearly. Time‑boxed delivery sprints with focused working sessions, simple measures, and a brief follow‑up.
What you’ll get
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Clear choices: 2–3 routes with outcomes, timeline, required effort and fees - you choose the path.
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Momentum: focused sprints that deliver visible early wins and practical artefacts.
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Artefacts that last: decision‑rights maps, team charters, cadence/agenda patterns, adoption toolkits.
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Assurance: concise updates, proportionate documentation and a light sustain plan.
Ready to Connect?
Our approach
We attend to what sits beneath the surface.
We notice the loyalties, risks and unwritten rules that shape everyday choices, so the route fits how your organisation actually moves.
We work on people and system together.
We tune roles, decision paths and meeting rhythm while leaders practise new behaviours in the same rooms where work happens.
We make change small enough to use.
Time‑boxed cycles, simple artefacts and adoption signals keep progress visible and steady.
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How we work
1. Listen & clarify (1–2 weeks)
A handful of 1:1s (typically 5–8), quick document read‑across and a short “what matters most” picture.
3. Deliver in sprints
Focused working sessions that produce useful artefacts and early wins; “no‑surprises” updates.
2. Shape choices
Two or three routes with outcomes, timeline, effort on your side and fees — you choose the path.
4. Handover & sustain
Templates, measures and a brief follow‑up to keep progress on track.
What’s included
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Short discovery and a simple write‑up of what matters most
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2–3 route options (scope, outcomes, timeline, effort, fees)
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Focused sessions in time‑boxed sprints
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Practical artefacts
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Early indicators and a sustain plan
Your Effort
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Sponsor: 2–3 hrs across scoping and choice; touchpoints as agreed
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Leads: 1–2 hrs/week during delivery on coordination and signals
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Managers: 45–60 mins per sprint for team conversations and feedback loops
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Access: recent plans/minutes, org charts and agreed meeting slots
Explore our other programmes
Focus on a particular approach, or explore the Quick Moves which unlock momentum.
Culture & Ways of Working
Make everyday habits clear so collaboration flows. Get a candid picture of what helps and hinders - and a plan that sticks.
View Approach · View Programme
Change & Adoption
Make the case clear, line up influencers, and turn roll-outs into visible uptake with 30/60/90-day signals.
View Approach · View Programme
Leadership & Teams
Reset mandate and decision habits so senior meetings decide once - and momentum holds.​
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View Approach · View Programme
Organisation Design & Role Clarity
Map real work to explicit owners and decision rights so decisions happen once, in the right forum.
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View Approach · View Programme
Quick Moves
Fast, focused sessions that unlock momentum without a long commitment. Work a live issue in the room and leave with clear owners, dates and simple artefacts you can reuse.​
Explore Quick Moves